Desktop Support

At RTech Department our technicians are highly experienced with computer diagnostics, repair and problem resolution. With over 25 combined years experience resolving the toughest computer problems. In addition, RTech Department provides the following computer services:

  • Troubleshooting
  • Spyware / Malware / Virus Removal
  • Upgrades (Hardware / Software / Operating System)
  • Hardware Installation
  • Wireless Networks
  • System Optimization
  • Printer / Peripheral Installation

 
Computers & Hardware

We can custom build home PCs, business workstations and servers.We provide the following and more.

  • Workstations (Intel / AMD)
  • Servers (Intel / AMD)
  • Software (OS, Anti-Virus, Office, Monitoring) 
  • LCD Monitors
  • Hard Drives
  • CPUs
  • Motherboards
  • Memory
  • Power Supplies
  • Cables
  • Routers / Switches
  • More!
 
Service Contracts

Our service contracts are the perfect way for businesses to fulfill the need for an IT staff, at a fraction of the cost. No matter how large or small your business is, we have an option to meet your needs. Our service contracts enable you to do what you do best by keeping your network and systems running smoothly and efficiently. Pick from one of our several service contracts to accommodate your needs and your budget. Some of the options included in our service contracts are (*Not Included in all Service Contracts):

  • Unlimited Hours of Support (During RTech Business Hours)
  • Remote Assistance
  • Free Phone Support
  • 4 Hour Response Time*
  • FREE PC replacement every 3 Years*
Network Support

At RTech Department we have experience in resolving network problems. We can fix simple internet connectivity problems to complex Client/Server problems. In addition we provide the following network services:

  • Network Administration
  • Design / Implementation / Maintenance
  • Performance Enhancement / Optimization
  • Security / Infrastructure
  • Remote Monitoring / Reporting
 
Remote Support

We can work on your PC without having to bring in your PC or have a tech come on-site. Some repairs that can be done remotely are:

  • Spyware / Virus Removal (some cases)
  • Network Shares / Printers
  • Application / Windows Troubleshooting
  • User Accounts / Permissions
  • Backup Administration
Data Protection / Recovery

If you have ever had a hard drive fail with all of your valuable data, you know the feeling of despair involved. But don't worry, RTech Department can help. Even if your computer does not start or boot up into Windows we have been successful in recovering pictures, documents and other important files that are needed and simply can not be lost. In addition, we provide and help you with the following services:

  • Automated Routine Backup Plan
  • Disaster Recovery Solutions
  • Data Protection / Security
Website Solutions

Web / E-Mail Hosting Solutions include:

  • Design
  • Portals
  • E-Commerce
  • Hosting
  • Maintenance
  • E-Mail / Web Mail
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